For decades, organizations have poured resources into securing systems with stronger and more complex passwords. Yet despite this investment, passwords remain one of the weakest links in cybersecurity and one of the biggest drains on workforce productivity. In critical industries where seconds matter, such as healthcare, manufacturing, and public safety, manual logins and inefficient multifactor authentication (MFA) workflows slow down staff, frustrate users, and lead to workarounds that create compliance and security risks.
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Securing the Frontline Without Slowing It Down
Striking the right balance between security and usability has long been one of the toughest challenges in identity and access management (IAM). For frontline workers in shared device environments, that challenge is amplified. These are settings where speed matters most, whether it’s a clinician rushing between patients, a warehouse worker expediting a shipment, or a production line manager keeping time-sensitive operations on track.
Yet, the reality is that the tools supporting access in these environments often struggle to keep up with the pace of work. Shared devices, generic logins, and fragmented systems make it harder to protect sensitive data and comply with regulations, while the friction of traditional or legacy authentication methods and multifactor authentication (MFA) slows down productivity. The result creates frustration for end-users, as well as an access management gap that increases both risk and inefficiency.
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Access Shouldn’t Be This Hard: Make Secure, Simple
Keeping bad actors out means nothing if the right people can’t get in. Security that gets in the way of critical work isn’t working.
Yet, this is exactly what’s happening every day in the industries we depend on most: healthcare, manufacturing, and public safety. The people who keep us healthy, stocked, and safe are being slowed down by systems that were meant to support them. The impact goes beyond just lost time. It manifests in delayed care, stalled operations, and critical moments slipping through the cracks.
And that impacts all of us. For instance, in a hospital emergency department on a busy Saturday morning, a clinician moves quickly between patients, trying to keep up with the growing line of people in the waiting room. Every exam room is full, the charting queue is piling up, and the clock is ticking.